Privacy Policy

Welcome to All Repair . Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, allrepair.in, or use our electronic appliance repair services.

By using our website or submitting your information through our service forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, contact us, or request our repair services, we may collect the following information:

• Full name

• Phone number

• Email address

• Locality or service address

• Appliance or television type

• Appliance brand

• Details regarding the issue or repair required

• Information provided through contact forms

• Any other information you voluntarily provide to us by phone, email, WhatsApp, or other communication methods

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Time spent on the website

• Referring website or source

• Cookies and similar technologies

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your inquiries and service requests

• To schedule and provide repair services

• To contact you regarding appointments, technicians, service requests, or updates

• To understand your appliance repair requirements

• To provide quotations or service-related information

• To improve our website, services, and customer experience

• To send service-related communications

• To maintain website functionality and security

• To detect, prevent, or investigate fraudulent or unauthorized activities

• To comply with applicable legal and regulatory requirements

We will use your personal information only for legitimate business and service-related purposes.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and improve website functionality.

Cookies may help us understand how visitors interact with our website, which pages are visited, and how the website performs.

You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share your information only when reasonably necessary for the following purposes:

• With technicians or service personnel involved in fulfilling your repair request

• With trusted service providers who assist us in operating our website or business

• With third-party tools or platforms used for website functionality, communication, analytics, or service management

• When required by law, court order, government authority, or legal process

• When necessary to protect our rights, property, customers, or business

• To detect, prevent, or investigate fraud, security issues, or unauthorized activities

Any third parties with whom information is shared for service-related purposes are expected to handle such information appropriately.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Third-Party Services and Links

Our website may use or contain links to third-party websites, applications, services, analytics tools, maps, communication platforms, or other external services.

These third parties may have their own privacy policies and terms of use. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you access through our website.

7. Your Privacy Rights

Depending on applicable laws, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, where legally applicable

• Withdraw consent where processing is based on consent

• Ask questions about how your information is collected and used

• Request information about the handling of your personal data

To exercise any applicable rights or raise a privacy-related concern, please contact us using the contact information provided below.

8. Children's Privacy

Our services and website are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and service records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When personal information is no longer required for these purposes, we may securely delete or dispose of it, subject to applicable legal and regulatory requirements.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Business Name: All Repair

Website: allrepair.in

Email: repairwale.co@gmail.com

Phone:  08422808001

Address: Ramabai Nagar D.B Pawar Chowk Ghatkopar East Mumbai 400075

We appreciate your trust in All Repair and are committed to handling your personal information responsibly while providing reliable appliance repair services.